Terms & Refund Policy

Last updated: November 27, 2025

Welcome to BerlinUnlocked. By purchasing or using any product from this website, you agree to the following terms.

1. Digital Product Access

  • All BerlinUnlocked products are digital downloads delivered instantly after payment.
  • No physical products are shipped.

2. Personal Use Only

All guides and content are for personal, non-commercial use only.

You may not:

  • Resell
  • Share
  • Redistribute
  • Copy
  • Upload to public platforms

in any form.

3. No Affiliation Disclaimer

  • BerlinUnlocked is an independent digital product and is not affiliated with Google or Google Maps.
  • All brand names and trademarks belong to their respective owners.

4. Accuracy of Information

All locations are curated with care.

However, BerlinUnlocked cannot guarantee:

  • That all businesses remain open
  • That prices, menus, or availability stay unchanged

Users are responsible for checking opening hours and conditions.

5. Limitation of Liability

BerlinUnlocked is not responsible for:

  • Any injuries, losses, damages, delays, or issues that occur while visiting locations listed in the guide

Use of the guide is at your own discretion and responsibility.

6. Payment & Access

  • All payments are processed securely via Stripe.
  • BerlinUnlocked does not store credit card information.

7. Updates & Changes

BerlinUnlocked may update:

  • Guides
  • Prices
  • These terms

at any time without prior notice.

8. Contact

For any questions, contact:

📩 lifeinberlinn@gmail.com

Refund Policy

Last updated: November 27, 2025

Because BerlinUnlocked products are digital and delivered instantly, all sales are final.

1. No Refunds After Access

Once the guide is delivered:

  • By email
  • And/or displayed on the website after purchase

Refunds are not possible, as the digital content has already been accessed.

2. Exception: Technical Issues

A refund may only be considered if:

  • The buyer does not receive access at all, and
  • The issue cannot be resolved within 48 hours of contacting support.

3. Incorrect Purchase

Refunds will not be granted for:

  • Change of mind
  • Travel cancellation
  • Personal preference
  • Buying the wrong product

4. Contact for Support

📩 lifeinberlinn@gmail.com

All support requests must be sent from the same email used at checkout.